VBrick Support:
We Stand Behind Our Products & We Stand Behind You
VBrick's hardware and software solutions are designed and built to deliver a simple and flawless video experience. With nearly 10 years and 30,000 appliance installations worth of experience, we’ve seen that the success of your video communication experience depends as much upon what you connect a VBrick to as what’s inside the VBrick Appliance.
That’s why we’ve designed our VBrick Appliances to universally integrate with any IP based infrastructure, and why we’ve structured our support offerings to provide you with the skills and expertise you need to assure the investment you make today will meet your immediate needs and evolve with you as your video communication needs grow.
Comprehensive and Flexible Support Options
VBrick, working together with our VBrick Network Certified Partners (VNCP), provides comprehensive and flexible support services, including:
VBrick's VNCPs are elite resellers who have undergone comprehensive product training and certification, and meet VBrick commitment to customer satisfaction
- Investment protection - By insuring successful installation of your video solution, as well as insuring that the introduction of video will not impact other mission-critical applications running over your network
- User satisfaction - By insuring reliable delivery of high quality video and a satisfying user experience to all clients on your network
- Cost Savings - By insuring rapid deployment, the economic benefits of your video solution can be realized earlier for a higher return on your investment