Real Time Webcast Event Analytics
In addition to Event Reports at the end of your Webcast, you are also able to obtain analytics in real time, as the event is occurring by clicking the icon.
When clicked, a separate browser window with the is launched and will display the current number of attendees in the Webcast.
By zone data tables are displayed below the current attendees and are updated every three minutes. You may also refresh the data manually by clicking the link. You may also access the various data tables by clicking corresponding menu options on the left of the dashboard.
When the event is over, a link to the analytics is provided. Note: Currently, this dashboard is not able to be viewed on mobile devices.
In addition to individual (and aggregated) attendee details, you are able to see player collected stats such as the current and fall-back streams, and stats on additional devices you are using such as DMEs.
Role(s): Account Admin, Event Admin, Event Host, Event Moderators |
Find Attendee Data in Real Time
The allows you to search and view a specific attendee in a Webcast in real-time.
To find attendee data in real-time:
1. Click the icon and access the .
2. Enter a first name and last name in the search box.
3. Matching results will appear. If more than one person matches your name, you will be able to select between matches.
4. The following data appears about the attendee:
○Full name
○Email address
○Zone
○Operating System
○Browser
○IP Address
○Current stream (unicast)
○Original stream (multicast)
○Number of buffering events for the Webcast thus far
○Number of failovers and times (specific to user’s browser time)
○Session count (number of times user rejoined session)
View Number of Attendees by Zone
The allows you to view the number of attendees in each zone during a Webcast in real-time.
To find the number of attendees by zone:
1. Click the icon and access the .
2. Click the menu option on the left.
3. The table displays each zone that is being used in the Webcast along with the number of attendees in that zone.
View Number of Unicast and Multicast Streams by Zone
The allows you to view the number of unicast and multicast streams by zone during a Webcast in real-time.
To find the number of unicast and multicast streams by zone:
1. Click the icon and access the .
2. Click the menu option on the left.
3. The table will display each zone and the number of unicast and multicast streams in each.
View Number of Buffering Events by Zone
The allows you to view the number of buffering events that have occurred by zone during a Webcast in real-time. Buffering events are cumulative from the start of the Webcast.
To find the number of buffering events by zone:
1. Click the icon and access the .
2. Click the menu option on the left.
3. The table will display each zone and the number of buffering events that have occurred in each since the start of the Webcast.
View Number of Failover Events by Zone
The allows you to view the number of multicast failover events that have occurred by zone during a Webcast in real-time. Multicast failover events are cumulative from the start of the Webcast.
To find the number of failover events by zone:
1. Click the icon and access the .
2. Click the menu option on the left.
3. The table will display each zone and the number of multicast failover events that have occurred in each since the start of the Webcast.
View Average Bit Rate by Zone
The allows you to view the average bit rate by zone during a Webcast in real-time.
To find the average bit rate by zone:
1. Click the icon and access the .
2. Click the menu option on the left.
3. The table will display each zone and the average bit rate of the zone.
View Devices by Zone
The allows you to view the devices being used by zone during a Webcast in real-time. This includes the number of PCs in each zone and the number of mobile devices in each zone.
To find the devices by zone:
1. Click the icon and access the .
2. Click the menu option on the left.
3. The table will display each zone and the number of devices in each.
View Attendee Operating Systems by Zone
The allows you to view the operating systems being used by attendees in each zone during a Webcast in real-time. This includes:
●Windows
●Mac
●Android
●iOS
●Linux
To find attendee operating systems:
1. Click the icon and access the .
2. Click the menu option on the left.
3. The table will display each zone and operating systems in use in each.
View Attendee Browsers by Zone
The allows you to view the browsers being used by attendees in each zone during a Webcast in real-time. This includes:
●Airwatch
●Chrome
●Edge
●Firefox
●IE
●Mobile Safari
●Safari
●Mobile Android
●Unknown (browser unable to be determined)
To find attendee browser:
1. Click the icon and access the .
2. Click the menu option on the left.
3. The table will display each zone and browsers in use in each.
